Guarantee

FRXSH AG gives a five-year guarantee on the item you have purchased, covering freedom from defects and correct functioning, which starts to run as of completion of the sale.

FRXSH AG is entitled to fulfil the guarantee by providing a free repair, a replacement of equal value or a refund of the purchase price. All further claims are excluded.

Claims may only be made under guarantee if it is clearly proven by the delivery note or guarantee certificate that these services fall within the guarantee period. It is not necessary to submit the voucher if the item has been registered via Isopin: www.frxsh.com/isopin
Address for returned items:

FRXSH AG
Bärenmatte 1
CH 6403 Küssnacht am Rigi
Switzerland

Excerpt from our General Terms and Conditions:

6 Guarantee

The guarantee as per the provisions on the guarantee certificate runs for a period of five years, starting with the date of delivery.
The guarantee shall be rendered invalid if our operating or maintenance instructions are not followed, if parts are replaced, or if use is made of consumables that do not comply with the original specifications (with the exception of beverage bottles and babies’ bottles with a standard 63 mm wide-mouth thread). This shall also apply if the defect is due to incorrect use, storage or handling of the appliances. It is not permitted to open the “Base” motor unit. If warranted properties only differ marginally, this shall not entitle the purchaser to make a claim on the guarantee.

Liability for normal wear and tear and for consumables/accessories is excluded.
Only the direct owner shall be entitled to make guarantee claims vis-à-vis FRXSH AG; guarantee claims may not be assigned.

7 Returned items

Defective parts or appliances should be sent back to FRXSH AG to be repaired. The purchaser shall bear the costs of postage for returning the goods.